February 8, 2014
I wanted to thank you and your team for escorting us through the House Renovation process. We entered this endeavor with great trepidation as neither of us had experience with planning and orchestrating renovations of this order of magnitude. Hiring your team was one of the best decisions made throughout the whole process.
Our decision to renovate the first level of a 3000 Sq. Ft home included:
- Ceiling replacement in the dining, family and living rooms
- Pot light installation in the kitchen, dining, family, living rooms and in the office and Laundry rooms
- Crown Molding in the dining, family and living rooms and hall way
- Hardwood floors Installation in the dining, family and living rooms
- Porcelain floor installation in the hall, laundry room and kitchen areas
- Fireplace replacement
- Kitchen and Powder Room renovation
- Electrical wiring was brought up to code and papers were provided for insurance purposes
Who ever thought that all this work could be completed in 8 weeks It had minimal impact to our daily family living and was a quality job from start to finish .
From the beginning/ we Sincerely appreciated your personal touch when meeting with us to ensure that you understood our requirements and more importantly retained that personal oversight throughout the journey to ensure that we were pleased with the results. Spending time with us to select our products was not expected however certainly appreciated. This moved the decisions along and gave us a higher confidence in the product suppliers.
Your business model integrity was fully represented through the detailed quote provided. We were clear from the beginning on the Coasts associated with this installation. Where we took decisions to expand the initial request (e.g. replace the fireplace), the timely quotes for this effort was also appreciated as it allowed us to monitor the budget and take decisions on value and affordability.
It was a very pleasant experience as a result of having a very proficient site supervisor on the ground that ensured that the work kept moving. The planning clearly enabled the various members of the team to continue with their efforts (electrical, installation, etc) within the planned timeline. It was also evident that this was a very experienced crew who knew their disciplines and had great respect for each other. Each of them took pride in their delivery and showed great attention and care to the customers’ needs.
We want to provide special thanks to Pars (Site Supervisor), Paul (Electrical), Louis (Tile and Fireplace) for their professional work and engagement with us. Superb! Please note that the whole team was great – would recommend anyone of them to others.
It is our pleasure to provide a referral of your services to others.